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Saturday, October 21, 2017

Great WalMart.com Experiences

In case you didn't know, WalMart.com
is awesome! They are competing with Amazon and doing a great job.

Many times when I go to a store I will look up an item on Amazon to price check it. I bought a Brinks door handle from Wal-Mart and liked it so much that I wanted to replace all of the door knobs with the same style door handle. I could not find door handles that I liked that were similar at Lowe's or Home Depot so I went back to Wal-Mart. I needed 6 and they had some, but when I went on the Wal-Mart app they were $19.99 which is $4 cheaper than in the store. I decided to order them from the app while I was in the store. I was super excited to see them show up on Saturday when they were expected to be here on the next Tuesday. This was very fast considering that I just ordered late Thursday night.

Since Google's partnership with Wal-Mart, my wife wanted the Google Home Mini. I ordered it on Friday afternoon using Google Express because it gave me a 20% discount. The order was
expected to arrive by Tuesday. Today is Saturday at 4pm a UPS driver dropped it off. Again they under promised and over delivered. And I didn't have to pay $100 for a prime membership.

Now if Wal-Mart can deliver some movies with a lower cost we might have something. I am impressed as Wal-Mart has the stores and now the service. Given how overvalued Amazon shares are, Wal-Mart is far undervalued given their excellent service.

I believe that Wal-Mart has begun a service experience overhaul as I have noticed that more and more of their employees in the store appear happy to help as well. Analysts try to say that Wal-Mart has more overhead than Amazon, but clearly have not spent enough time to notice that Amazon has employees and are hiring more for the Holliday Season. Amazon is also trying to become a traditional brick and morter store as they bought Whole Foods, partnered with Kohls and should buy Sears before Sears completely self destructs and disappears. That would be a huge avenue for Amazon. Hopefully Jim Crammer will recommend that to Amazon. Lol

Amazon better do something quick before their stock price gets valued correctly and gets cut to a quarter of its current value. 

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